The government is rethinking how its websites work to make them clearer and easier for everyone to use.
Photo source:
ndstudio
In
2025, the U.S. government announced a new project called the National Design Studio. Its goal is to
make government websites better. Many are old, hard to use, or confusing.
This
studio will be led by Joe Gebbia, co-founder of Airbnb. He brings design
experience that will help change how public services look and feel online.
The
National Design Studio will help fix websites that people use every day. These
include sites for taxes, benefits, passports, and more.
Here’s
what the studio plans to work on
The
goal is to make websites work better for everyone, regardless of their location or needs.
Many
people struggle with government websites. Pages are often slow, cluttered, or
hard to read. Some aren’t even mobile-friendly. Others don’t support screen
readers or help people with disabilities.
This
creates problems like
The
National Design Studio will help address this issue by prioritising user needs and ensuring websites are fast, clear, and user-friendly.
Instead
of every department creating its own website from scratch, the design studio
will offer tools and systems that all agencies can use. That means faster
updates, less confusion, and a better online experience for everyone.
The
studio will collaborate with teams across the government to develop sites that are
consistent and meet real needs.
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