1. Privacy Policy

Innovation Library is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect the information we gather from you when you use our website and services.

• 1.1 Information We Collect

  We may collect the following types of information from you:

  • Personal Information: This includes information that can identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you create an account, subscribe to our services, make a purchase, or contact us for support.
  • Usage Information: This includes information about how you use our website and services, such as the pages you visit, the links you click, and the time you spend on each page. We may also collect information about your device, browser, and operating system.
  • Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. This information helps us improve our website and personalize your experience. For more information on how we use cookies, please refer to our Cookie Policy.

• 1.2 How We Use Your Information

  We may use your information for the following purposes:

  • To provide and improve our Services: We use your information to deliver the services you requested, personalize your experience, and improve the functionality and content of our platform.
  • To communicate with you: We may use your information to send you service announcements, updates, newsletters, promotional materials, and other communications related to our services. You can opt out of these communications at any time.
  • To process transactions: We use your information to process payments and fulfill your orders.
  • To comply with legal obligations: We may be required to disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
  • For other purposes with your consent: We may be required to disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

• 1.3 How We Share Your Information

  We may share your information with the following parties:

  • Service Providers: We may share your information with third-party service providers who help us operate our website, process payments, deliver emails, or provide other services. These service providers are only authorized to use your information as necessary to provide these services to us.
  • Business Partners: We may share your information with business partners who offer products or services that we believe may be of interest to you. You can opt out of receiving these communications.
  • Affiliates: We may share your information with our affiliates, who are companies under common control with Innovation Library.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or protect the safety of our users or the public.

• 1.4 Your Choices Regarding Your Information

  You have certain choices regarding your information:

  • Access and Correction: You can access and update your account information at any time. You can also request that we correct any inaccurate information.
  • Opting Out of Communications: You can opt out of receiving promotional emails from us by following the instructions in those emails.
  • Cookies: You can manage your cookie preferences through your browser settings.

• 1.5 Data Security

  We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

• 1.6 Data Retention

  We will retain your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

• 1.7 Children's Privacy

  Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our files.

• 1.8 International Data Transfers

  Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

• 1.9 Changes to This Privacy Policy

  We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

• 1.10 Contact Us

  If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]

2. Refund Policy

• 2.1 Eligibility for Refunds

  Innovation Library offers refunds for paid subscriptions under the following circumstances:

  • Within 30 days of purchase: If you are not satisfied with our Services, you may request a full refund within 30 days of your initial purchase.
  • Technical issues: If you experience technical difficulties that prevent you from accessing or using our Services, and we are unable to resolve the issue within a reasonable time frame, you may be eligible for a refund.

• 2.2 Refund Process

  To request a refund, please contact our customer support team at [email protected]. We will review your request and process your refund within a reasonable time frame. Refunds will be issued to the original payment method.

• 2.3 Exceptions

  Refunds are not available for the following:

  • One-time purchases: Purchases of individual articles or reports are not eligible for refunds.
  • Expired subscriptions: Refunds are not available for subscriptions that have expired.
  • Violation of Terms of Use: If your account has been terminated for violating our Terms of Use, you will not be eligible for a refund.