Otter.ai Adds AI for Meeting Notes

Otter.ai, founded in 2016 and headquartered in Mountain View, California, has evolved from a transcription service into a productivity platform empowering meetings with AI. 

Its newest offering—voice‑activated AI Meeting Agent—is positioned to actively participate in virtual sessions by capturing content, responding to queries, and assigning tasks using organizational knowledge.

What’s New: AI Agents That Attend Meetings

In early 2025, Otter broke the $100 million ARR barrier and launched a suite of intelligent agents designed for real-time participation in meetings:

• Otter Meeting Agent: The flagship agent listens to live discussions, answers questions using company-wide data, and executes tasks like drafting emails or scheduling follow-ups, all via voice commands.

• Otter Sales Agent: Provides real-time coaching for sales reps, offering objections handling, product info, and CRM integration during customer calls.

• Otter SDR Agent: Autonomous product demonstration agent that interacts with prospects in real-time—without human intervention.

These agents work across virtual platforms, including Zoom, with support for Microsoft Teams and Google Meet being rolled out later in 2025.

Core Capabilities

• Automated Participation: Agents auto-join calendar-scheduled calls to provide seamless transcription, summaries, and voice interaction.

• Data Access & Privacy: The Meeting Agent draws only on data accessible to current meeting participants, ensuring privacy and context-aware responses.

• Multi-Agent Support: Each agent specializes in different workflows—sales, recruiting, media—streamlining diverse organizational functions.

Why It Matters

Traditional meeting workflows require manual note-taking, separate apps for summaries, and complex follow-up coordination. Otter.ai streamlines this by embedding AI across meeting tasks:

• Reduces admin burden by capturing and summarizing insights in real time.

• Enhances decision-making by enabling quick responses within meetings.

• Supports productivity across functions like sales, recruiting, and marketing teams.

The Meeting Agent transforms passive transcription into interactive participation—answering live questions, scheduling next steps, and automating meeting follow-ups.

Market Impact & Company Growth

Otter recently revealed it surpassed $100 million in annual recurring revenue, thanks to growing adoption among enterprise users and the release of its agent suite. With over 25 million global 

users and robust enterprise plans, Otter remains competitive versus larger providers by offering advanced features with high usability across platforms.

The company leverages its proprietary speech recognition technology, built in-house on vast meeting data, to power the AI agents. This differentiates Otter from rivals that rely on third-party APIs and makes the platform more scalable and data-efficient.