Kuwait’s Path to E-Government

Kuwait’s Central Agency for Information Technology (CAIT) is at the center of the country’s push to digitize public services and modernize its governance systems.

As part of the national New Kuwait 2035 vision, CAIT is driving a broad digital transformation strategy aimed at delivering seamless government services,
building AI capacity and strengthening cybersecurity.

What’s New

• E-Government Expansion

  Over 33,000 government sites are now connected via a secure national intranet, enabling smoother communication and faster service delivery. The strategy includes digitizing 90% of services by 2030, with user-centered platforms and mobile-first access.

• National AI Readiness

  Kuwait is developing a long-term AI strategy in collaboration with government agencies and private partners. This plan focuses on economic diversification, ethical AI use, and preparing the workforce for AI-driven environments.

• Cybersecurity Infrastructure

  In partnership with the Communication and Information Technology Regulatory Authority (CITRA) and the National Center for Cybersecurity (NCSC-KW), CAIT is deploying Zero Trust security frameworks to protect public data and services.

• Digital Skills and Inclusion

  The strategy also emphasizes workforce training and inclusion. Programs include digital skills workshops, AI academies, and partnerships with Microsoft and others to enhance local expertise and access.

Delivering on Vision 2035

This transformation is essential to Kuwait’s goal of transitioning from a resource-based economy to a knowledge-based digital society. By modernizing infrastructure, investing in skills, and building secure digital systems, Kuwait is positioning itself as a regional leader in e-governance and smart public service delivery.